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Request the survey template by filling in your details at or by sending an email to retail.benchmarking@bcg.com
RETAIL & FASHION
DIGITAL AND TECHNOLOGY
BENCHMARK
BCG’s biennial IT benchmarking survey for the retail and fashion industry
About the Benchmarking Survey
Participation means gaining insights into the technological development, IT spend, and ways of working among retail and fashion companies worldwide and relate these to digital and omnichannel maturity.
Benchmark overview
The exclusive industry benchmarking report is backed by proprietary BCG analyses comprising some 130 KPIs
- Includes IT spend, IT operating model, investment priorities, and others
- Addresses industry dynamism as in, what matters in Retail & Fashion sectors
Activity-based assessment to compare retailers’ current status vs. peers globally
- Benchmark can translate results into directions and approaches that drive the digital and tech agenda
- Data and insights not available anywhere else rationalize decision making for CIOs/CDOs
All participants receive:
- Customized access to benchmarking results with visually rich analyses and insights pertinent to your company
- The opportunity to speak directly with BCG experts
How to participate?
Take part in the survey in three simple steps:
Complete
Complete our user-friendly survey designed to facilitate easy responding
Share
Email the completed survey to retail.benchmarking@bcg.com
Retail IT Benchmark at a Glance
130
Metrics
Global Coverage
Cross Sector
Our latest thinking on retail & fashion sectors
Retail in the Eye of the Storm
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The $100 Billion Digital Lifeline for Restaurants
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Reigniting Retail Demand
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The $2.5 Trillion Opportunity for Grocers That Are First to the Future
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The Consumers Behind Fashion’s Growing Secondhand Market
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Fashion’s Big Reset
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2021 BCG-NRF Retail & Fashion Digital and Technology Benchmarking Key findings Infographic
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Have questions?
Reach out to our core team members
